South Madison Community School Corporation

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

The issue has been identified and a fix is being implemented.

We have received reports of issues with accessing Full Text Finder, Publication Finder and Holdings Management. This may have an impact on incoming and outgoing linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

We have identified the cause and implemented measures to prevent further occurrences. Our teams are working urgently to restore assignment functionality for users who are already impacted.

Our Teacher Self Registration Service is currently unavailable. Our team will restore service as soon as possible.