There was a previous incident on 06 Feb 2026 which is resolved. However to fully validate the resolution, all file share data for the affected customers was re-queued to replicate to the Barracuda Cloud. This did not re-queue all data only the the data that was not replicated as a result of the incident. Customer will see a discrepancy in the replication queue size until the validation check completes.
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The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose County. The following channel is currently unavailable: -970 Local Access We are working with our upstream partners to gather more information and restore access as quickly as possible.
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Monitors
Houghton Mifflin Harcourt