warn icon Experiencing issues with 2 services
warn icon Warn
Cloudflare icon
Cloudflare

Investigating - We are currently observing and working to resolve the following Billing issues: Failed Plan Modifications:There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support. Unpaid Invoices Preventing Plan Modifications:If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.Missing Invoices:Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support. Missing Pay Now Buttons:For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.Expired Payment Links:After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to SupportDuplicate Payments:You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases. Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response. Oct 17, 2024 - 20:26 UTC

Last update on

maintenance icon Maintenance
McGraw Hill Education icon
McGraw Hill Education

SIMnet will be unavailable during the following times: Maintenance Phase 1: Date: Saturday, November 30th Time: 4:00am-6:00am Central Impacted Services: SIMnet Platform Maintenance Phase 2: Date: Saturday, December 28th Time: 4:00am-6:00am Central (estimated, further timeline refinement after phase 1 expected) Impacted Services: SIMnet Platform We are performing routine maintenance to improve performance, reliability and security. Thank you for your patience and understanding. Sincerely, McGraw Hill Product Team

Last update on

44 Services
Cloudflare

Billing Subscription Update and Invoice Issues

McGraw Hill Education

Planned maintenance at 04:00AM EST 11/30/2024

Adobe Creative Cloud
Amazon Web Services
BrainPOP
Canva
CK-12 Foundation
Clever
ClickUp
Code.org
DRC Insight WIDA
EBSCO
Edmentum
Edpuzzle
Elevate
Elevate
Follett Software
GMail
Google Classroom
Google Workspace
Houghton Mifflin Harcourt
IDOE Link
Imagine Learning
Instructure
Jamf
Kami
Khan Academy
Loom
Microsoft Teams
myPLTW
NWEA
ParentSquare
Pear Deck
Pearson
PowerSchool
ReadingEggs
Savvas
Scratch
Securly
Seesaw
Starfall
SuperKids
Turnitin
YouTube